Returns & Exchanges

At Mediheal, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer easy returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.